I work at a help desk. I have a BA in English and a BS in Radio-TV-Film, both from the University of Texas at Austin.
I started dabbling in web design (HTML) in 1998, semantic web design (XHTML, CSS) since 2006, and server-side web design/applications(PHP, MySQL) since 2008.
I have managed the LAN and wireless network for my student co-op for a little over a year now, and still find the whole thing nerve-wracking.
I have no accredited training in any of the above, but I am very good at asking annoying questions to people who know way more than me.
SOreadytohelp